Thursday, December 11, 2008

Renew IC

Many people say that the service of the “Perkhidmatan Awam” has change, more efficient, no more sophisticated steps involved. Is that true?

Let me told you something, that I go through it myself these few days when going for renew my IC at the Jabatan Pendaftaran Negara.

First Day:

Reception Counter:

Kee: encik, nak renew IC…

Receptionist: ……. (Press on the machine that spit the number paper and hand in to me)

After an hour waiting while watching television programs……

Report: 6033, kaunter 8…

Counter No.8:

Kee: Selamat pagi, cik.

Officer: morning, apa boleh saya bantu anda…

Kee: oh, nak renew IC, tapi saya nak tukar alamat di atas IC, boleh tak?

Officer: kanu ada bawa bil kah?

Kee:Bil?

Officer:ya, apa bil boleh yang mampu membuktikan tempat tinggal anda…

Kee:aiyo, tak ada…

Officer: jika anda mau tukar alamat, mesti tunjukkan bil anda…

Kee: tak apalah, besok aku mai lagi, terima kasih ya…

Second Day:

This time got bring electric bill and water bill.

Reception Counter:

Kee: encik, nak renew IC, perlu bawa bilkah?

Receptionist:ya, encik, anda juga perlu fotostatnya…

Kee: ok, terima kasih…. (wtf!)

The time is 8.30a.m., many shops didn’t open yet, and how do I going to photocopy the bill? So I just go home and wait for the third day…

Third Day:

Reception Counter:

Kee: encik, nak renew IC~~

Receptionist: solilah, encik, sistem komputer jabatan telah runtuh, semua proses amat perlahan sekarang, jadi tak boleh renew IC anda buat masa ini….

Kee:Ok….(Cb-P**i-F**k)

Next time, when you are going to renew your IC, please make sure that you are going in the right time, and don’t forget to photocopy your bill…

They always said the system is very good, fine, but the problem now is on the officers that works in there, never tell us clearly that what document we need to bring when undergo business with government, especially that department receptionist, he/she always the person who make the first contact with us, peoples, don’t just always know to press, press, press on the number machine!

3 comments:

sean said...

lol...

minami said...

normal oni wat?
i oso kena b4,
ven my scl bag is stolen in scl,
my ic is gone,
tat time i hv gt a lesson on it...

Kee said...

but d jabatan is in Bandar Perda, BM.
that mean i have to go there by motocycle three times and the time to reached there is abt 1/2 hour...